Responsible Gaming

At fb99 Responsible Gaming Our core commitments

Play for fun, not out of stress. fb99 lets you set your own limits on your own terms. Use our responsible gaming tools to keep your experience safe and enjoyable.

24/7
Support available
18+
Age Verification Is Mandatory
Limits
Set Your Own Limits
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Encrypted security

Gaming should be A source of fun, not a source of stress

At fb99, we believe gaming should be a source of entertainment — a chance to unwind from the pressures of daily life. But when it stops being fun and starts causing problems, it's time to step back. Responsible Gaming means more than following rules — it means taking care of yourself.

Millions of people in Bangladesh enjoy bingo, casino games, slots, and Sports Betting on fb99 every day. Responsible gaming on our platform is not optional — it is a core principle. We place the highest priority on every member's mental well-being and financial security.

Research shows that most people use gaming as a form of entertainment and enjoy it without any issues. However, for a small number of people, it can develop into an addiction. fb99's responsible gaming program is designed to identify those risks early and provide the right support whenever it's needed.

Important to remember

Never treat gaming as a source of income. Only play with money you can afford to lose without it affecting your day-to-day life. fb99 Always here for you.

What Is Responsible Gaming?

Responsible gaming is an approach where you stay in control of your budget, your time, and your emotions while you play. That means:

  • Setting a budget and sticking to it
  • Sticking to Daily or Weekly Time Limits
  • Not placing more bets after a loss to try to recover what you have lost
  • Not playing while drinking or under emotional stress
  • Prioritizing family and work over gaming
  • Taking a break when gaming stops feeling fun

Why does fb99 prioritize responsible gaming?

We want to be a trusted platform for the long term. That means protecting our members is a responsibility that goes beyond our business interests. Responsible gaming at fb99 isn't just a policy on paper — we back it up with dedicated tools, a trained support team, and strict guidelines.

Signs of healthy gaming

Play for fun — winning isn't everything. Set a budget beforehand and don't get discouraged if you lose.

Signs to Watch For

You keep playing to try to win back lost money, or thoughts about gaming are constantly on your mind.

Need help?

Contact fb99's 24/7 live chat support. Our trained team is always ready to help.


Of fb99 Responsible Gaming Benefits

Fb99 offers a range of powerful tools to keep your gaming experience safe and enjoyable.

Set deposit limits

Set a daily, weekly, or monthly deposit limit. Once the limit is in place, it cannot be exceeded — eliminating the risk of overspending.

Session time limits

Set your own daily play time limit. Once the time is up, fb99 will automatically prompt you to take a break.

Cooling-off period

If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. No gaming activity will be possible during this period.

Self-Exclusion

For a longer break, choose a self-exclusion period ranging from 6 months to 5 years. fb99 fully respects and enforces this decision.

Loss Limit Settings

Once your losses reach a set amount, gaming will automatically stop. This feature is one of the most effective ways to protect your finances.

Reality Check Reminder

At regular intervals, fb99 will remind you how long you have been playing and how much you have won or lost. Seeing an accurate picture makes it easier to make informed decisions.


Problematic gaming Warning Signs

If you notice any of the signs below, contact the fb99 support team immediately or use the self-exclusion option. These signs are not a mark of weakness — they show self-awareness and courage.

Chasing losses Instead of stopping after a loss, you keep placing bigger bets trying to recover your losses.
Gaming Beyond Budget Playing with money meant for essential expenses or borrowed funds.
Secrecy and dishonesty Concealing or lying about your gaming activity to family or friends.
Work or studies affected Neglecting work, studies, or family responsibilities because of gaming.
Emotional Distress Feeling restless, irritable, or low when you can't game.
Can't Stop You have repeatedly told yourself you would stop, but haven't been able to.

Your gaming Habit check proceed

Ask yourself the questions below. The more "yes" answers you have, the more important it is to seek support.

Gaming is for entertainment onlyGood
Staying Within BudgetGood
Feeling stressed after a lossCaution
Playing beyond your time limitRisk
Hiding from familyHigh risk
Immediate support

If you notice any of the signs above in yourself, reach out to fb99's live chat. Our trained support team will listen and provide the right assistance.


Responsible Gaming Using the tools Step

1
Log in to your account

Log in to fb99 and click on your profile icon. From there, look for the "Responsible Gaming" option.

2
Set your limits

Set deposit, loss, and time limits separately. Choose daily, weekly, or monthly — whatever works best for you.

3
Enable Reality Check

Set a reminder every 30, 60, or 90 minutes to keep yourself aware of your gaming session.

4
Take a Break When Needed

Feeling like you need a breather? Choose a cooling-off period or self-exclusion. fb99 fully respects your decision.

5
Talk to support

If you have any questions or concerns, reach out to us via 24/7 live chat. We are here to help, without judgment.

Self-exclusion
How to Take an Extended Break

Self-exclusion is the most powerful tool available. Once activated, your fb99 account will be completely locked for a set period. You will also stop receiving any promotional emails.

Choose from 6 months up to 5 years
Cannot be cancelled before the period ends
Apply via Live Chat
Age Verification
18+ verification process

Fb99 strictly enforces an 18+ policy. Age verification is mandatory both at registration and at the time of withdrawal. Accounts found to belong to minors are closed immediately.

NID or passport verification
Automated age verification
Parental control support

For Safe Gaming fb99's Commitment

Why is financial protection important?

Financial discipline is the cornerstone of responsible gaming. Many players let emotions push them past their budget during a session. At fb99, we help prevent that with practical tools like deposit limits, loss limits, and session limits. Once set, these limits take effect immediately — and a 24-hour cooling period applies before any increase.

Financial management is especially important in the Bangladesh context. Only use a fixed portion of your monthly income — money you can comfortably set aside for entertainment — for gaming. After covering household expenses, savings, and an emergency fund, only a small share of what remains should go toward gaming.

Mental Health & Gaming

Using gaming to escape stress, loneliness, or frustration is a dangerous pattern. Responsible gaming at fb99 means prioritizing not just your finances, but your mental well-being too. If you notice you play more on bad days, or feel unusually intense excitement when winning — these are warning signs.

Our support team is trained and empathetic. They are equipped to provide not just technical assistance, but also an initial response to emotional concerns. That said, serious mental health issues should always be addressed by a professional counselor.

The Role of Family and Loved Ones

Family plays a vital role in responsible gaming. If you notice a loved one spending too much time gaming, respond with empathy and support rather than anger or criticism. Often, a compassionate conversation is all it takes to turn things around.

Fb99 also has safeguards in place for parents. If you believe a minor in your household is using fb99, contact our live chat immediately. We will act swiftly and carry out the necessary verification.

Responsible Gaming & Legal Protection

Fb99 is a licensed platform that complies with international responsible gaming standards. Our policies are aligned with global best practices. Data of self-excluded members is kept secure, and no promotional communications are sent to them during the exclusion period.

Our Terms and Conditions and Privacy Policy Read on for full details. Every member is responsible for understanding these policies before playing on fb99.

Build healthy gaming habits

Before each gaming session, ask yourself: How long will I play today? How much am I willing to spend? Will I stop if I lose? Deciding the answers in advance makes it much easier to stay in control. Do this planning before you log in to fb99.

Keep gaming balanced alongside everything else in your life. Sports, family time, catching up with friends — gaming should remain just a small piece of that picture. fb99's responsible gaming program is here to help you maintain that balance.

Keep in Mind

Wins and losses are both part of the game at fb99. The goal isn't just to win — it's to enjoy the experience. When the fun fades, that's your cue to take a break.

Safe Gaming Simple rules

Stop in time

Set a time limit in advance and stick to it strictly.

Set Your Budget First

Spend only a set portion of your monthly entertainment budget on gaming.

Don't bet on impulse

Never place large bets when you are angry, upset, or emotionally charged.

Take a Break

Take at least a 10-minute break every hour. Get up, walk around, and drink some water.

Stop when you lose

Chasing losses with more bets is the biggest mistake you can make. Stop, step back, and think clearly.

Learn more

Of fb99 FAQ pageon the FAQ page.


About Responsible Gaming FAQ

Your account cannot be reactivated before the self-exclusion period ends. To reopen it after the period, you will need to contact customer support and complete an additional 7-day cooling period. This helps reduce the risk of returning to gaming impulsively.

Yes, any decision to lower a limit takes effect immediately. However, if you want to increase a limit, a 24-hour cooling period applies. This rule is in place to protect you from overspending in the heat of the moment.

fb99's support team is available 24/7. Reach out via live chat and they will assist you with self-exclusion, cooling-off periods, or limit settings. For serious addiction concerns, you will be directed to professional counselors or mental health services.

No. fb99 is strictly an 18+ platform. Age verification is mandatory at registration. If you suspect a minor has created an account, contact us immediately via live chat and the account will be closed right away.

With Reality Check enabled, a pop-up will appear at set intervals (30/60/90 minutes) showing how long you have been playing and how much you have won or lost. You can then choose to continue playing or take a break.

Yes, all of fb99's responsible gaming tools are completely free. Deposit limits, loss limits, session time limits, cooling-off, self-exclusion, and reality checks — everything is available in your account at no cost. Using these tools is your right.

Responsible Gaming

Safe & Enjoyable Start gaming

Register at fb99 and start using our responsible gaming tools from day one. We want you to enjoy the platform safely for the long haul — not burn out all at once.

SSL secured 18+ verified 24/7 support Responsible Gaming

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