Privacy Policy

Your fb99 Privacy Our Priorities

This Privacy Policy details how your personal information is collected, used, and protected when you use fb99. We respect the trust you place in us.

Encryption
256-bit SSL
Data Protection
Highest Level
Last Updated
January 2026
Third-Party Sales
Never

Protecting Your Information Our Commitment

SSL Encryption Security

Fb99 uses 256-bit SSL encryption technology. Every transaction and piece of personal information is transmitted through fully encrypted channels, keeping it out of reach of third parties.

Data Is Never Sold

Your personal information is never sold or shared with third parties for commercial purposes. At fb99, your privacy matters more than business.

KYC Verification Security

Documents collected for identity verification are stored under strict security. KYC data is used solely to meet regulatory requirements and for no other purpose.

Secure Data Storage

All data stored on fb99's servers is kept in encrypted form. Regular security audits and backups ensure your information remains protected at all times.

Marketing Opt-Out

You can opt out of fb99 promotional messages at any time. You have full control over how and when we communicate with you.

Data Retention Policy

Even after account closure, certain information is retained for a specified period as required by law. Once that period has passed, your personal information is permanently deleted.


Last Updated: January 2026

Important: By using the fb99 platform, you are considered to have read and accepted this Privacy Policy. We remain fully committed to protecting your information.

1

Introduction

Fb99 (referred to as "we", "us", or "fb99") is a trusted online gaming and Sports Betting platform in Bangladesh. We place the highest importance on the privacy of our members. This Privacy Policy explains how fb99 collects, uses, and protects your personal information.

This policy applies to the fb99.net website, mobile app, and all fb99 services. Our Privacy Policy is built in compliance with international data protection standards. Your information is not just a data point to us — it is a reflection of the trust you place in us, and we treat it accordingly.

For any questions about fb99 or this Privacy Policy, please contact our FAQ Page Visit or contact us via 24/7 Live Chat.

2

What Information We Collect

Fb99 only collects the information necessary to provide you with the best possible service. We do not collect any personal data beyond what is needed.

Information Collected at Registration:

  • Full Name (as per National ID)
  • Mobile Number & Email Address
  • Date of Birth (for age verification)
  • Residential Address
  • Preferred Language & Time Zone

Information collected during KYC verification:

  • Copy of National ID or Passport
  • Driving License (as an alternative ID)
  • Utility bill or bank statement (for address verification)

Automatically Collected Information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Page Visit Time & Duration
  • Gaming Activity & Transaction History
  • Information from Cookies & Web Beacons
Good to Know

Fb99 never stores your bank PIN, password, or full payment card number. Financial information is always held in encrypted and tokenized form.

3

How We Use Your Information

Fb99 uses your information only for specific, legitimate purposes. The table below details how we use your data:

Purpose of Use What Data Is Used Legal Basis
Account Management Name, Email, Mobile Number Contractual Compliance
Identity Verification (KYC) ID Document, Address Legal Obligations
Transaction Processing Payment Details, Transaction History Contractual Compliance
Fraud Prevention IP, Device & Behavioral Data Legitimate Interest
Customer Support Contact Information & History Contractual Compliance
Marketing & Offers Email, Preferences & Behavioral Data Consent

Fb99 never shares your information with third parties for marketing purposes without your consent. You can opt out of marketing communications at any time.

4

Cookie Policy

Fb99 uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences such as language and theme settings.
  • Analytics Cookies: To understand site usage and improve our services.
  • Marketing Cookies: To show you relevant promotions based on your preferences (subject to your consent).
Cookie Control

You can disable or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

Fb99 uses third-party analytics tools that operate under their own privacy policies. These tools are used solely for aggregate traffic analysis, not for sharing personal information.

5

Data Sharing Policy

Fb99 never sells your personal information. However, data may be shared in the following limited circumstances:

  • Payment Provider: Only the necessary information is shared with bKash, Nagad, or other payment gateways for transaction processing.
  • Game Provider: Limited data may be shared with licensed game providers to ensure fair gaming.
  • Regulatory Authority: To meet the requirements of government or regulatory authorities in fulfilling legal obligations.
  • Fraud Prevention: To relevant authorities for the prevention of money laundering or other financial crimes.

Our Commitment: fb99 never sells your information to advertising companies, data brokers, or other gaming platforms. Our sharing policy is strictly need-to-know.

In the event of any change to fb99's business structure, the same standard of data protection will be maintained and you will be notified in advance.

6

Data Protection Measures

Fb99 protects your information using industry-leading technologies and practices. Our security framework operates across multiple layers of protection.

  • 256-bit SSL/TLS Encryption: Maximum-grade encryption is applied to all data transfers.
  • Firewall & Intrusion Detection: To prevent unauthorized access to our servers.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Two-Factor Authentication (2FA): OTP system for account security.
  • Data Minimization: Only the information strictly necessary is collected.
  • Secure Data Centers: Server hosting with both physical and digital security.
Security Incidents

In the event of a data security incident, fb99 will notify affected members as quickly as possible — typically within 72 hours — and take all necessary steps to address the situation.

Please note that no transmission over the internet is 100% secure. Keep your password strong and never share it with anyone. If you notice any suspicious activity, contact us immediately.

7

Your Data Rights

As a member of fb99, you have clear rights over your personal information. We respect these rights and are here to help you exercise them.

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You may submit a request to correct any inaccurate or incomplete information.

Right to Erasure

Where there is no legal obligation to retain your data, you may request that it be deleted.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

Right to Data Portability

You may request your information in a structured format.

Right to Withdraw Consent

You may withdraw consent-based processing at any time.

Exercising Your Rights

To exercise any of these rights, contact fb99 customer support via Live Chat. We will generally respond to your request within 30 days. In some cases, full deletion may not be possible due to legal obligations.

8

Children's Privacy

Fb99 is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age verification is mandatory at the time of registration.

If we have reason to believe that a minor has registered on fb99, the account will be suspended immediately and all associated data will be deleted.

For Parents: If you suspect your child is using fb99, contact our customer support immediately and we will take prompt action. To learn more about responsible gaming, visit our Responsible Gaming View Page.

9

Privacy Policy Updates

Fb99 may update this Privacy Policy as needed. Changes may be made due to legal requirements, technological developments, or updates to our business operations.

  • A notice will be posted on the website for any significant changes.
  • Members will be notified directly by email or SMS where applicable.
  • You can tell whether the policy has changed by checking the "Last Updated" date at the top of the page.
  • Continued use of fb99 after the updated policy is published will be considered acceptance of the new terms.

We recommend checking this page regularly for the latest updates.

10

Contact Us

If you have any questions, concerns, or wish to exercise your data rights regarding this Privacy Policy, please contact us:

  • Live Chat: Available 24/7, with an average response time of under 5 minutes
  • Language: Support available in both Bengali and English
  • Response Time: General inquiries within 24 hours; data rights requests within 30 days
Get Support

For any privacy-related complaints or requests regarding fb99, reach out to us directly via Live Chat. Our dedicated support team is ready to assist you.


About the Privacy Policy FAQ

No, fb99 never sells your personal information to third parties. Your data is used solely for service delivery, legal compliance, and fraud prevention.

After account closure, certain information is retained for a specified period as required by law. Once that period has passed, your personal information is permanently deleted. To request data deletion, please contact us via Live Chat.

fb99 never stores your full payment card number or PIN. Financial information is always secured in encrypted and tokenized form. bKash and Nagad transactions are protected in the same way.

Yes, you can opt out of promotional messages at any time. Request to disable marketing communications via your account settings or by contacting customer support. Only important account-related notifications will continue to be sent.

fb99 keeps your information secure through 256-bit SSL encryption, firewalls, two-factor authentication, and regular security audits. Our servers are protected by both physical and digital security measures.

Get Started Now

For Safe Gaming Choose fb99

Enjoy the best gaming experience on fb99 with the confidence that your privacy is protected. Millions of members across Bangladesh already trust fb99.

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